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All your questions answered

How do I know the money is actually going to the charity?

Don’t trust us, trust the charity. They’ll do a sing and dance, maybe a video, maybe a photo or at the very least a few words on their social media account and also on ours letting everyone know how much money has been raised through Hang With a Star. We take no responsibility for any poor singing or dancing from the charity in their social media post.

How does Hang With a Star help charities?

We consider charities to be the real change makers and we love working with them to make a difference. Our campaigns aim to raise awareness and much needed funds, allowing charities to concentrate on the very important work they do in the community. We follow up with all our charities and will report on our site how your donations have helped. This is a hugely rewarding part of our job and it’s why we love what we do.

How much money goes to the charity?

We are Australia’s most transparent third party organisation raising money for charities, 80% of net profits will go straight to the celebrity’s charity of choice, so they can start making a difference.

How am I notified if I win?

As if we wouldn’t tell you!! This is one of the best parts of our job, contacting winners. We’ll try and call you, text you, email you or tweet you. If we can’t get you that way, we’ll send a skywriter near your house or get 500 kangaroos to jump on the Harbour Bridge with a sign on their pouch saying you have won. If this happens, no harm will be done to any kangaroo. Rest assured, after the winner has been chosen, we’ll make sure you know.

How do I organise to go on my experience?

You don’t. You can just sit back, feet up, watch television, go about your normal life and we’ll do all the hard work. Once everything is locked in we’ll notify you with all details.

How does the referral system work?

This is a dream for you. All you need to do is post on social media and we’ll give you bonus chances to have the experience of a lifetime.

Alternatively, you can receive additional entries through your friends helping you out. Share your unique code with them or donate through your link.  We’ll be able to track this and automatically provide you with your additional entries. 

You’ll be able to monitor this also through your personal dashboard.

How is the winner chosen?

We write names on paper aeroplanes in the office. Whatever plane goes the furthest is the winner. Just kidding! We use randomdraws.com.au to select our winners and they use highly intelligent computer generated systems that use more algorithms than Pythagoras even knew about to pick the lucky entry at random.

How do I know my payment is safe and secure?

Our in house tech team, who actually look and behave like the cast from The Big Bang Theory, use the latest encryption technology to ensure your card details always remain secure. What’s more we never actually store your card details on our server, this is all handled by our third party payment system, which is provided by Stripe. 

What’s actually included the prize?

Everything we list on the website is 100% included in the prize. 

Are there any age restrictions for prizes?

Age restrictions will vary depending on the prize.

Is my donation tax deductible?

As the donation has a possible reward for your participation there are varying legal interpretations around tax deduction status. If you choose to include your donation as a tax deduction please get separate advice from your tax advisor.

Still got questions?

No problemo. If you have a question we haven’t answered please pop us a note at [email protected]

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Help us get the word out!

Our social media pages are semi-funny, somewhat engaging and a little bit interesting, but feel free to follow us!

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Guess what experience is coming next?

Sign up so you don’t miss out. Remember, those selfies won’t take themselves.

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